Conditions of Use

Mt. Crescent reserves a no-refund policy for tickets and season passes. By pre-purchasing tickets or season passes, customers accept that opening and closing dates and length of season are 100% dependent on weather and are not guaranteed. Unused lift tickets, sledding tickets, lessons, and rental reservations are forfeited, nonrefundable, and nontransferable UNLESS Mt. Crescent announces a full-day closure of the ski area due to weather or other circumstances. Mt. Crescent holds the right to modify hours or close at any time due to weather or unfavorable conditions if it is deemed in the best interest of the safety and well-being of guests and staff or operations. 

The purchase of a lift ticket does not guarantee rentals will be available. Guests who pre-purchase rental equipment online will receive priority when they arrive.

A waiver must be e-signed by a parent or legal guardian for anyone under 18 years of age. Every guest must have a signed waiver before participating in any activity at Mt. Crescent Ski Area. 

In the event of a full-day closure announced by Mt. Crescent:

• Guests who pre-purchased lift tickets, sledding tickets, or rentals will receive an automatic refund.
• Guests who pre-purchased daily lessons will be contacted by email to reschedule. Guests unable to reschedule will receive a refund.
• Guests who are signed up for Development Program lessons will receive an email with program extension details.