2025-2026 Spring Into Skiing, Season Passes, Pass Protection

*Please note – this is not an insurance product. If you are looking for an insurance product, please contact a licensed insurance broker.

We look forward to each season of skiing and riding with our friends and family. With that said, there may be unforeseen circumstances that come up each year. For those unforeseen circumstances, accidents or life changes that could occur, Crescent Hill at Hitchcock provides some protection for your season passes and Devo program in the form of the “Pass Protection Program”.  The cost of enrollment in the Pass Protection Program is $25.  There is no option to add the Pass Protection Program to your pass after you’ve purchased your Pass Product.  The following information describes the benefits and provisions of the Pass Protection Program. You should read it with care so that you will understand your protection.

There are NO REFUNDS for any Pass Product without enrollment in the Pass Protection Program.  THE PASS PROTECTION PROGRAM DOES NOT COVER ANY INTERRUPTION, SHUTDOWN OR SHORTENING OF SEASON LENGTH AT THE RESORT FOR ANY REASON, INCLUDING AS THE RESULT OF A PANDEMIC, OR POOR OR EXTREME WEATHER.  Any Passholder that purchases a Pass Product from the Resort and pays the Pass Protection Program fee is eligible for protection under the Pass Protection Program.

1. You must purchase an individual Pass Protection Program for each product you want covered by a Pass Protection Program.
2. Pass Protection Program benefits will be effective immediately upon purchase.
3. All coverage for Pass Products under the Pass Protection Program ends on the last day of that season’s winter operations at Crescent Hill at Hitchcock.
4. For Qualifying Incidents that occur prior to the official start of the Resort’s winter season, the Resort will reimburse the full amount paid by the Passholder for the Pass Product (excluding the cost of the Pass Protection Program and any credits and any credit card processing fees).
5. For qualified claims that occur after the official start of Crescent Hill at Hitchcock’s winter season, we will reimburse the Passholder for an amount equal to the number of days used, multiplied by $5 less the cost of the Pass Product ((Number of days used * $5) – Amount paid = “Refund Amount.”) 

Qualifying Incidents:

1. Injury or Sickness such that the Passholder can no longer ski or snowboard for the remainder of the season, or the death of a participating Passholder. For the Pass Protection Program: i) “Injury” means a bodily injury, caused by an accident and resulting directly and independently of all other causes, and which requires treatment by a Doctor; ii) “Sickness” means an illness, disease, or injury, which requires treatment by a Doctor; and iii) “Doctor” means a licensed medical practitioner, acting within the scope of his or her license, which person may not be the Reserving Guest, Family Member, or Traveling Companion.
2. Injury or Sickness of the Passholder’s spouse, domestic partner, child, spouse’s child, domestic partner’s child, brother, sister, mother, father, grandparents, grandchild, stepbrother, stepsister, stepparents, or parents-in-law, which requires the Passholder become the primary caregiver of that person, and which prevents the Passholder from using their Pass Product.
3. Passholder is involuntarily terminated, laid off, or involuntarily relocated by an employer-initiated decision (defined below). Passholder must have been an active employee for the same employer for at least one year before purchasing the Pass Product and the Pass Protection Program. Job separation must occur following the effective date of coverage. Coverage does not apply to temporary employment, independent contractors, or self-employed persons. Relocation of the Passholder’s primary residence must be at least 200 miles further in distance from Crescent Hill at Hitchcock via road than the Passholder’s primary residence at the time of purchase (as determined by a Google Maps search).
4. Passholder is called to active military service, or military leave is revoked or reassigned.
5. Passholder has a pregnancy, complication of pregnancy, or childbirth. Pregnancy, complication of pregnancy or childbirth must occur after the Passholder’s effective date of coverage. This is a qualifying event for the pregnant Passholder only – dependents of the Passholder do not qualify for reimbursement.

Exclusions from Coverage:

With respect to Pass Protection Program coverage, refunds are not payable in whole or in part for the following:

1. The cost of the Pass Protection Program.
2. Employee, Volunteer, Industry, Athlete, Trade Media, Complimentary and Donated Season Passes or Frequency Products.
3. Vouchers, discounts or credits that are applied to the transaction when purchasing a Pass Product.
4. Any other products, including but not limited to dated lift tickets, rentals, season-long programs, and lessons, purchased at the same time as covered pass products.